Small Animal Supplies
Tracking an Order
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A minumum charge of $5.90 will be charged to all orders. Freight charges will be automatically added to the total.
If you forget to add the freight where applicable, we will add it to your order.
Sales tax will be added to orders shipped within California only. As of now, no other taxes apply.
Some larger items may be shipped by common carrier. You will be notified of the freight charge before shipment.
If your order is shipped UPS Ground or USPS Priority Mail, it should arrive to your door in 2-7 days. You will be e-mailed a confirmation when shipped, along with a UPS Tracking number. If your order is shipped FED EX 2nd Day Air then it should arrive in 2 days, again you will be notified by e-mail along with a tracking number.
Should you require your merchandise immediately, we can Overnight the item, and should arrive by 3:00 PM Local Time the next day. Should you require the item before 8:30 AM the next day, we can do that too. Call us for a quote.
UPS CANNOT deliver to P.O. Boxes.
Residents of Alaska & Hawaii: For shipments over 4 pounds, we will notify you if there are any extra freight charges. The charge that you see on your order may or may not be correct. Again, weight is a factor and you will be notified if there are any changes.
We gladly ship APO orders, however keep in mind that these orders are shipped USPS Priority Mail ONLY.
If your package arrives damaged, please notify us immediately. Do NOT throw the shipping box away as we may need this for a claim against the carrier.
Please go to our Tracking Page to track your order.